Dr. Karin Bittner and Dr. Alison King participate with many of the large insurance companies in this area: UPMC Dental Advantage, Cigna, Aetna, United Concordia and United Healthcare to name a few. Contact your insurance company by phone or check online to see if your specific plan allows you to be in network with one of our dentists.

It is important to know that just because we may not be listed on your insurance plan’s network, it does not mean that you cannot come to us for your dental needs. We work with the insurance companies to send out your claim electronically on the day of your visit.  Typically our patients are reimbursed directly by their insurance provider, within several days, at a level determined by their individual plan.

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Unless you work for an insurance company, you probably do not spend a lot of your time studying the terminology that dental insurance companies use to describe the treatments and services they cover. If it seems confusing, here are some of the most commonly used dental insurance terms and what they mean:

A Basic Glossary

Annual Maximum – The maximum amount your policy will pay per year for dental care. It is often divided into costs per individual, and (if you are on a family plan) per family

Co-payment – An amount the patient pays at the time of service before receiving care, and before the insurance pays for any portion of the care

Covered Services – A list of all the treatments, services, and procedures the insurance policy will cover under your contract

Deductible – A dollar amount that you must pay, out of pocket, each year before the insurance company will pay for any treatments or procedures

Diagnostic/Preventive Services – A category of treatments or procedures that most insurance will cover before the deductible which may include services like routine check-ups, cleanings, X-rays, fluoride treatments, and evaluations

In-Network and Out-of-Network – A list of providers that are part of an insurance company’s “network”

  • If you visit in-network providers, the insurance company will typically cover a larger portion of the cost of the care you receive. If you visit someone who is not part of the network, known as an out-of-network provider, the insurance company may pay for a portion of the care, but you will be responsible for the difference which varies from very little to a moderate amount depending again on the insurance carrier’s policy. Usually this difference can be estimated ahead of time.

Lifetime Maximum – The maximum amount that a dental insurance plan will pay toward dental care for an individual or family (if you have an applicable family plan)

  • This is not a per-year maximum, but rather a maximum that can be paid over the entire life of the patient.

Limitations/Exclusions – A list of all the procedures a dental insurance policy does not cover

  • Coverage may limit the timing or frequency of a specific treatment or procedure (only covering a certain number within a calendar year), or may exclude some treatments entirely. Knowing the limitations and exclusions of a policy is very important.

Member/Insured/Covered Person/Beneficiary/Enrollee – Someone who is eligible to receive benefits under a dental insurance plan

Provider  Dr. Karin Bittner and Dr. Alison King or other oral health specialists who provide treatment

Waiting Period – A specified amount of time that the patient must be enrolled with an insurance plan before it will pay for certain treatments – waiting periods may be waived if you were previously enrolled in another dental insurance plan with a different carrier

There are many different insurance options available, so you may want to find out exactly what your insurance covers. It is important to review your plan with your company’s insurance specialist.  Do not be afraid to ask questions about the policy so you can understand it fully and be confident that you know everything your policy covers.